Dr. Gonzaga holds certifications from the Korn Ferry Hay Group for 360° evaluations of emotional intelligence and leadership, certified for using the Emotional and Social Competency Inventory (ESCI / ECI) instrument, and the entire family of positive assessment instruments and learning models developed by EI Learning Systems, Inc.
She holds a master’s degree in Clinical Psychology (Unisinos), has specialized in the emotional intelligence quadrifatorial method (Yale - USA), MBA in Business Management (Unisinos), and holds specializations in Communication from the University of Navarra (Espanha). She is also lead auditor (BVQI).
Dr. Gonzaga created the MBA EI Poster for Organizations at the University of La Salle. She is a Professor of People Management in graduate courses. She as authored two books "Intelligent Connections" and "A Voice of Self", both with AGE publishing. She is a master coach certified and affiliated with the Emotional Intelligence for Training and Research Institute (EITRI), has been coach of Emotional Intelligence since 2010, and instructor of EITRI methods for coaches since 2017.