Cassie began her career as a Telecommunicator 30 years ago and has since held a variety of leadership and technical roles. She currently serves as the Director of the Rutherford County Emergency Communications District. She has a track record of volunteerism and leadership within NENA, her local community and state. She represents NENA members from the Southeastern Region on the board. She served as Secretary for the Tennessee NENA board for six years and currently serves as Chair of the Financial Study Committee for the Tennessee Emergency Communications Board.