How to effectively incorporate health literacy PDSA Cycles into Becoming Health Literate Organizations Across A Network of Provider Types
May 03, 2019 9:00 AM - 10:30 AM
Celina Ramsey, Director of Health Literacy, Diversity and Outreach at Staten Island Performing Provider System. She is responsible for the Cultural Competency and Health Literacy workstream, health communication strategies, their Healthy neighborhoods initiative and community engagement for population and social determinant of health programs. She has 10 years experience teaching health literacy skills to adults and working with providers on health communication strategies. Celina is currently leading PPS partners in becoming Health Literate Organizations with a focus on rapid cycle quality improvement.