Ian is part of the Client Relations team within the Federal Reserve Financial Service group. He and his team of FedNow Client Specialists work with financial institutions, service providers and corporate originators as they join and expand their usage of the FedNow instant payment network. Prior to joining the Federal Reserve Bank of Chicago, he was in the Product Management and Strategy team within the Financial Services Global Business Unit at Oracle. During the last 25 years, Ian has led business and product related efforts at numerous banks. His responsibilities have included the areas of deposits, retail lending, treasury management, payments, digital channels and credit/debit cards. He has managed retail banking and private banking regions, treasury management groups, merchant processing services, and client service departments. As part of these efforts, he has worked to define the strategic direction for the business, identify and manage key vendor relationship, work directly with clients to help them succeed, manage large scale projects including complete system conversions, and implement new operations and sales processes. He has served in numerous community and industry organizations including as a Member of the Federal Reserve FedNow RFP workgroup, Federal Reserve Faster Payments Task Force, President of the South Florida chapter of the Association of Financial Professionals (SFAFP), Member of the American Bankers Association (ABA) Payment Advisory Committee and former President and Advisory Board Member of the Marjory Stoneman Douglas Biscayne Nature Center. He is a frequent speaker at industry events and conferences around the country. Ian has earned an undergraduate degree in business/finance from Eckerd College, and an M.B.A. from Florida International University.