Sessions
Launching Successful Connected Products - The Journey to 5-Star Ratings and Beyond
2:00 PM - 3:00 PM Tue
Steve recently assumed the role of Connected Customer Experience Manager for Sub-Zero Group, Inc., a family-owned luxury appliance manufacturer in Madison, Wisconsin with a commitment to quality and a vision on the future. In his 5 years with the company Steve worked with a team to bring the IoT platform from vision to reality. His responsibilities include managing the connected infrastructure, service, content and e-commerce roadmaps – ultimately providing best-in-class experience for Sub-Zero, Wolf and Cove owners.