What Patients and Families Need: Communication and Resolution Programs
Oct 16, 2020 1:00 PM - 2:00 PM
Susan has been a passionate and dedicated advocate for safe healthcare since 2003 after she lost her mother to a medical error. She has partnered with the Minnesota Alliance for Patient Safety on multiple projects, including the conference planning committees, since 2006. Susan has served on the Quality and Safety Committee and the Medical Reconciliation Committee at the Minnesota Hospital Association. In 2019, Susan’s story was featured in the MN Department of Health Adverse Health Event Report, as the first patient story ever included in the report that has been published since 2003. Susan believes that it takes all of us working together to make healthcare safe!