Regina Shupe, DNP, RN, serves as an advisor, speaker, author, and thought leader for Healthcare Plus Solutions Group®. She brings greater than 30 years of nursing leadership and healthcare operational leadership with expertise in emergency services. She is an innovative healthcare leader driven by the correlation between positive team culture and improved patient outcomes. She leads transformative organizational change by leveraging proven clinical, operational, and leadership development. She holds a Doctor of Nursing Practice degree. She is a member of Sigma Theta Tau International and the Emergency Nurses Association. She holds a certification in LEAN for Healthcare. Regina is the author of Advance Your Emergency Department: Leading in a New Era as well as multiple articles. She is currently authoring her second Emergency Department book, Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Care, coming in the winter of 2025. From candy striper to healthcare executive, she has dedicated her life to caring for patients, families, team members, and physicians. As a nurse, she enjoyed the intersection between the heart and science, healing patients from the inside out. As a leader, she is able to see the positive correlation between the experience of team members and the experience of patients. She believes when we intentionally design meaningful and memorable experiences for team members, physicians, and patients, we are able to heal as well as truly transform healthcare.