Sessions
More Than Mess: Understanding and Addressing Collecting Behaviors in Supportive Housing
3:30 PM - 5:00 PM Thu
Mary Cooper-McFarlane is the Deputy Director of Supportive Housing at St. Nicks Alliance, where she has served in leadership roles since joining the organization in 2017. In her current role, she oversees multiple supportive housing contracts, manages a team of more than 50 staff members, and supports programming that serves over 500 clients across New York City.
With more than 25 years of experience in social services and supportive housing, Ms. Cooper-McFarlane has extensive expertise in residential and community-based programming, case management, client engagement, discharge planning, and program operations. Throughout her tenure at St. Nicks Alliance, she plays an integral role in expanding services, strengthening operational systems, and enhancing program delivery.
Ms. Cooper-McFarlane has led key compliance and quality assurance initiatives, including oversight of monthly census reporting for the New York City Department of Homeless Services and collaboration with major funding and oversight agencies such as the New York City Human Resources Administration and the HIV/AIDS Services Administration. She has also led initiatives to strengthen chart compliance, enhance audit readiness, and reinforce accountability practices across supportive housing program
Most recently, Ms. Cooper-McFarlane has played a leading role in the implementation of a newly awarded high-acuity supportive housing grant and is spearheading an innovative pilot program in partnership with Corporation for Supportive Housing focused on strengthening services for individuals with complex behavioral health and housing needs. Her work is centered on developing enhanced service models that promote housing stability, coordinated care, and improved outcomes for high-need populations.
A dedicated and client-centered leader, Ms. Cooper-McFarlane oversees multidisciplinary teams that support residents in achieving housing stability, improving health outcomes, and increasing independence. She remains committed to advancing equitable supportive housing practices, strengthening communities, and promoting dignity and stability for vulnerable populations.
Ms. Cooper-McFarlane holds an Executive Master’s degree from Rutgers University, a Bachelor’s degree in Psychology and Family Counseling from Pillar College.