Susan Behn is an Oracle ACE Director with over 35 years of experience working with Information technology, working specifically with Oracle Applications since 1993. Susan has led and participated in numerous implementations, upgrades, re-implementations and assessments-utilizing in commercial, education and government sectors. Susan is dedicated to improving community awareness through presenting at conferences on both functional and technical topics. Publishing credits include The ABCs of Workflow for E-Business Suite Release 11i and Release 12 and The Release 12 Primer and Shining a Light on the Release 12 World. Susan is currently the Vice President at Infosemantics, Inc, a CherryRoad company.