Sessions
#SHOWUP: Defining Service Excellence in your PSAP
11:00 AM - 12:30 PM Mon
Creating a Culture of #WINNING in Your PSAP
9:00 AM - 12:00 PM Tue
Breakdown of HR Laws
9:00 AM - 12:00 PM Wed
Exploring the 9-1-1 Director's Role During Major Emergencies
3:15 PM - 5:00 PM Wed
What is Next Generation 9-1-1 and How Can We Prepare for It?
9:00 AM - 10:30 AM Thu
Political Savviness for the 9-1-1 Director
10:45 AM - 12:30 PM Thu
Leading with a "People First, Employee Second" Mentality
2:00 PM - 5:00 PM Thu
QuickBase Breakfast and Learn
8:00 AM - 9:30 AM Fri
Consolidation: Let's Have That Difficult Conversation
2:00 PM - 3:15 PM Fri