Sessions
OPENING SESSION: MORE THAN A VISITOR: IN-PERSON CARE PARTNERS ARE ESSENTIAL FOR SAFETY
11:00 AM - 1:00 PM Thu
Sara Guastello is the Director of Knowledge Management of Planetree, a not-for-profit advocacy and membership organization that works with a growing international network of healthcare provider organizations across the continuum of care to implement comprehensive patient-/person-centered models of care.
Guastello has developed a range of educational and implementation resources to guide organizations in their endeavors to deliver patient-centered care. She oversees the Patient-Centered Hospital Designation Program and the associated Patient-Centered Merit Recognition Program, the only such program to recognize excellence in patient- and resident-centered care across the continuum of care. A frequent writer on patient-centered care, Sara has contributed to numerous publications, and is also the co-editor of The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care (Jossey-Bass, 2013).