Sessions
AIRS Examinations
1:45 PM - 4:00 PM Mon
Cathy Nellis is the Resource Manager and Trainer at Vermont 2-1-1, a program of the United Ways of Vermont. For the past 13 years, Cathy has been involved in the development, launch, growth, and management of Vermont 2-1-1. Cathy began as the first Vermont 2-1-1 Contact Center Manager; her leadership role has evolved to trainer of staff and developing and maintaining a variety of partnerships with human service agencies and statewide networks in order to provide streamlined, up-to-date access to Information and Referral for all Vermonters.
Cathy is a Certified Information and Referral Specialist (CIRS) through the national Alliance of Information and Referral Systems (AIRS) and a Certified Resource Specialist (CRS). Cathy earned her Master’s in Education degree at Saint Michael’s College and received her Bachelor of Science in Electrical Engineering from the University of Vermont. Prior to working in human services, Cathy taught middle school mathematics in Vermont for 10 years and previously worked in the mortgage and banking industry.