2019 Public Safety Communications Conference by WA APCO NENA
Washington APCO/NENA Annual Conference
October 08, 2019 - October 11, 2020  ·  Three Rivers Convention Center
Agenda
Monday, October 7
1:00 PM - 4:00 PM
1:00 PM - 4:00 PM
at Richland Community Center, room 111 500 Amon Park Drive
Tuesday, October 8
9:00 AM - 3:00 PM
9:00 AM - 3:00 PM
1:00 PM - 5:45 PM
1:00 PM - 5:45 PM
6:00 PM - 9:00 PM
Wednesday, October 9
7:00 AM - 5:30 PM
7:00 AM - 5:30 PM
7:45 AM - 8:50 AM
7:45 AM - 8:50 AM
Special breakfast event for first-time attendees only.
9:00 AM - 4:30 PM
10:15 AM - 10:30 AM
10:15 AM - 10:30 AM
10:30 AM - 12:00 PM
We all know training in a communication center is not easy, add the unique environment that we work in and it is a perfect recipe for CHALLENGE. Having a successful mentor program can help enhance and support your training program.
12:00 PM - 1:20 PM
1:30 PM - 2:45 PM
2:45 PM - 3:00 PM
2:45 PM - 3:00 PM
Adoption of LTE technology and AT&T FirstNet by public safety and governments brings many terms, technology, acronyms, and wireless design & engineering methodologies that LMR professionals will need to understand.
4:00 PM - 4:50 PM
4:00 PM - 4:50 PM
5:00 PM - 5:25 PM
5:00 PM - 5:25 PM
Join us in the lobby near meeting room G for the most fun you've ever had at a conference!
5:30 PM - 7:00 PM
5:30 PM - 7:00 PM
Gather in the lobby for the grand opening.
Thursday, October 10
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:30 AM - 9:00 AM
8:30 AM - 9:00 AM
If you didn't get enough speed networking on Wednesday come to the lobby near Great Hall A!
9:00 AM - 1:00 PM
10:35 AM - 10:50 AM
10:35 AM - 10:50 AM
Morning Break... on the vendor floor
1:00 PM - 2:15 PM
1:00 PM - 2:15 PM
How to overcome the Five Dysfunctions of a Team: - Lack of Trust - On-Going Conflict - Inconsistent in Commitment - Lack of Mutual Accountability - Inattentiveness to Team Results
2:15 PM - 2:30 PM
2:15 PM - 2:30 PM
2:30 PM - 4:00 PM
2:30 PM - 4:00 PM
This interactive session will guide participants through an outcome-oriented process, utilizing both aspirational goals and specific objectives, allowing stakeholders to track outcomes of the strategic plan.
Friday, October 11
8:00 AM - 9:00 AM
8:00 AM - 9:00 AM
8:15 AM - 9:00 AM
8:15 AM - 9:00 AM
9:00 AM - 12:00 PM
9:00 AM - 12:00 PM
Kim Ratz - Speaker, Trainer, Troubadour: Did you know there is a song about WA APCO/NENA? Come hear Kim perform it live! Kim’s session brings humor and levity to the ever-present, and sometimes dreaded, topics of morale and communication in the Com Center
Speakers

Brian Scott

Brian Scott, Ph.D. has practiced consensus facilitation, strategic action, and catalytic leadership for 40 years. He's completed dozens of public sector strategic plans—including for the King County Regional E-911 and Valley Communications Center.

Nathan Way

Nathan has been working at NORCOM since 2012. In addition to developing RAADAR, Nathan manages network security, switches, routers and firewalls.

Don Mitchell

911 Consulting services for Public Safety: WA, OR, ID. Specializing in Planning, Statements of Work for long and positive agency-vendor engagements, Education and Project/Technical consulting.

Janice Corbin

Sound Employment Solutions, LLC, provides human resources and organizational training and consultation to public employers throughout the Northwest.

Danah Palmer

This presentation will discuss the impacts coming to our Communications Centers. Let's spend some time talking about technology, operational changes, impacts to personnel, and how we can prepare for the future of 911 call taking.

Donna Davis

Donna Davis, founder of Engaged Consulting, brings inspiration and vision in her work developing leaders. She has over 15 years of management and leadership experience. She holds a degree in Management & Communications from Concordia University.

Dave Taylor

Dave serves the technical needs of PSAPs/ECCs in Nez Perce County and Lewis County, the NPCSO, Lewiston PD and LCSO.

Tracy Wilkinson

25 years of LE experience. A majority of the experience on Valley SWAT as on officer/Sergeant/Team Leader/Team Commander. NTOA certified Active Shooter Response Instructor, ALERRT Civilian Response to Active Shooter Events (CRASE) Instructor.

Sean Morrow, MPA, SHRM-CP, PHR

Sean has been the Human Resources Manager at Valley Communications Center for 5 years. Before that he was with Centurylink.

Denese Moore

Denese is a Supervisor II at Valley Com. She has presented information on numerous topics to all levels of 9-1-1 Operations, Management and to Police and Fire Department's management and command staff.

Steve Reinke

Before recently re-retiring (again) Steve led four independent, multi-jurisdictional, consolidated ECCs; SREC in Spokane, Deschutes 9-1-1 in Bend, Oregon, ValleyCom in Kent; and KITTCOM in Kittitas County.

Tim Lorello

Tim Lorello is President & CEO of SecuLore Solutions, a cybersecurity firm focused on public safety. He spent 21 years at TeleCommunication Systems and 11 years at AT&T Bell Labs. As CMO at TCS, he pioneered 911 initiatives for wireless, VoIP and NG911.

Julie Buckingham

Julie is the Resuscitation Academy Program Manager at RQI Partners, partnership of the American Heart Association and Laerdal Medical.

April Reynolds

April Reynolds is the training coordinator at CRESA. She has 13 years experience as a dispatcher including trainer and classroom instructor. She was instrumental in implementing CRESA's peer support team.

Andy Ruschak

Andy is a Wireless Technology Consultant with Stantec, and is involved in the design, engineering, and procurement of public safety LMR systems, and Public Safety and cellular Distributed Antenna Systems (DAS).

Joe Blaschka Jr

Mr. Blaschka is the Principal and founder of ADCOMM Engineering company. He is also a Registered Professional Engineer in 10 states. He has worked on over 600 communications projects in his career.

Lora Ueland

Executive Director

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Exhibitors

The Sales Group - TC Communications

The Sales Group represents leading manufacturers of Public Safety and Wireless Communications Equipment in thirteen Western states.

NG911 Services

911 Consulting services for Public Safety: WA, OR, ID. Specializing in Planning, Statements of Work for long and positive agency-vendor engagements, Education and Project/Technical consulting.

BIAS Software

BIAS offers streamlined Government and Non-profit accounting solutions for financial, payroll, and cash receipting.

Motorola Solutions, Inc. *Booth 5*

Motorola is a provider of mission-critical services, software, video and analytics, backed by secure, resilient land mobile radio communications.

American Power Systems

Providing complete DC Power Solutions that include Product, Systems Integration, and Full Life System Services: Engineering, Design, Installation, Maintenance, Project Management, Logistics, Removal Services, and EPA Certification Battery Disposal.

Carbyne - Andrew Merrill

Our solutions enrich emergency and non-emergency calls and provide an intuitive call-taking interface to provide telecommunicators with unrivaled situational awareness.

GeoComm

Accurate GIS data is important throughout 9-1-1 emergency response! Stop by our booth to learn how you can utilize GeoComm's complete integrated NG9-1-1 GIS data workflow process toolset.

Legacy Power

Telecommunications Company specializing in Tower Infrastructure, RF Solutions, Signal Transport and Standby Power Generators.

Russ Bassett

Russ Bassett designs and manufactures console furniture for public safety environments. Multiple styles, steel construction, best-in-class technology integration, and intuitive controls deliver value to telecommunicator teams. russbassett.com

The Sales Group

The Sales Group represents leading manufacturers of Public Safety and Wireless Communications Equipment in thirteen Western states.

WesTek Marketing, LLC

Next Generation 911 Voice Recorders and Skillset Management Software

CIS

CIS provides total comprehensive public safety software and hardware solutions including CAD, Mapping, Records, Mobile and more! Come to Booth # 53 for a demonstration and see why Mount Rainier and Olympic Dispatch Centers use CIS CAD!!!!

Hexagon

Hexagon OnCall Dispatch is a revolutionary CAD system to support the evolving needs of today’s PSAPs.

Watson

Watson Consoles are user-centered, tech-ready, and built to last. Backed by the industry's strongest standard warranty, Mercury is a solution for every application and every budget.

Priority Dispatch

Get the right information. At the right time. To the right people. Every call. We provide integrated police, fire and medical 9-1-1 call-taking software, training, consulting, and support.

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Sponsors
LOCATION
Three Rivers Convention Center, 7016 West Grandridge Boulevard, Kennewick, WA 99336
Map
Location: Three Rivers Convention Center, 7016 West Grandridge Boulevard, Kennewick, WA 99336

General Conference Information

Restrooms are located off the lobby outside of Great Halls A and B.

Help Wanted: Want to get involved?  Sign up at the registration desk to become a room proctor.   Room proctors arrive a little bit early and make sure the speaker has everything he or she might need.  They introduce the speaker and topic, hand out and collect training surveys, and report any problems to conference staff.  

Attendance Raffle: Room proctors will hand out raffle tickets promptly at the scheduled start time and at the end of each breakout session.  Write your name on the back of the ticket and drop it at the Registration desk for a chance to win great prizes.  Drawings will be held after the last session on Thursday with the winning ticket information announced during the Awards Reception on Thursday and posted at the registration table.  You don’t have to be present to win but please pick up your prize before 1130 hours Friday.  Check in to sessions, meetings, and meals and compete the surveys through event leaf for chances to win a separate prize drawing that will occur after the conference ends.  The winner of the Eventleaf raffle will receive an amazon gift card by email!

Vendor Floor: The vendor floor is in Great Halls B, C, and D. We encourage you to visit the vendor hall on your way to classes!

Drink tickets:  You’ll get two drink tickets with your registration packet.   Tickets can be redeemed during the Chapter Dinner, Vendor Reception, or Awards Reception or Banquet.

50/50 Raffle: Tickets will be $1 each and each day the proceeds will be split half to the raffle winner and the other half to the chapter. Look for a Chapter Services member to get your tickets!  Tuesday the drawing will be held at the end of the chapter dinner.  On Wednesday, the drawing will be held during the Vendor Floor Reception.  On Thursday, the drawing will be held after dinner.  On Friday, the drawing will be held right before the session ends.  You must be present to win!

Silent Basket Auction: The Gift Basket Silent Auction is back again.  Stop by the Chapter Services Committee tables in the lobby to see the offerings in the Gift Basket Silent Auction! Baskets will be given a starting price determined by the Chapter Services Committee.  A “Buy-It Now” price may be posted for the baskets on their bid sheets.  The auction closes at 1800 hours on Thursday, June 29th and baskets must be picked up and paid for by 1100 hours on Friday.  All proceeds will go to support the efforts of the Chapter’s Public/Government Affairs Committee.  Winners can pay at the Registration Table. 

Breaks: Coffee will be available each morning starting at 0800 until about 1500 and also at all of the meals.   A light snack will be provided at each morning and afternoon break (see the agenda for times). 

Sponsors: Please be sure to thank our conference and Chapter Sponsors and all of the vendors participating in this year’s conference.  Without them the conference would not be possible.   The Chapter encourages you to support the vendors that support APCO and NENA.



Scavenger Hunt: Various photographs have been places in vendor booths around the hall… some of them include the chapter logo.  When you find a photo with the logo write the photo number on your scavenger hunt card.  Write your name and agency on the back of the card.    After you complete your card drop it in the bucket near the entrance to Great Hall B. All entries must be received by 1130 on Thursday.  Prize winners will be announced on the vendor floor between 1130 and 1300.  You must be present to win.