This 4-hour program will be divided into two sessions taking place on March 3 and March 10, 2020.

Technical Writing - believe it or not, even the best college educated folks really don’t know what is expected in the medical device, pharma, pharmacy, and biologics corporate world, especially when it comes to writing up non-conformances and CAPAs. People need to be taught what is the best way to write things up, see examples of really bad technical reports, and show them how to write up effective documents.

Learning Objectives

This course is not meant to be comprehensive; however, it is a guide towards better communications using technical writing techniques. Attendees will gain knowledge as to proper technical writing etiquette, established proper technical writing techniques, and what is expected by technical readers. The first course class will be an introduction to what technical writing is and the “rules of the road.” There will be a handout that attendees can upload to their computers and work on between classes. The second course class will be a deeper look at actual writing examples from industry and from the attendees, with explanations of how well attendees did in discerning the information and presenting it.

Course Outline - First Class - March 3, 12:00 pm - 2 pm ET (2 hours)

    I.   Tech Writing defined

    II.  Elements of Technical Writing

         a. Legibility

         b. Readability

         c. Comprehensibility

         d. Matters of Style

         e. Tech Writing Tips

    III. Active vs Passive Voice

    IV. Critical Thinking

    V.  Tactics and Strategy

    VI. Poor Writing Examples

    VII. Workshop Handout/Download

    VIII. Q&A

Course Outline - Second Class - March 10, 2020 - 12 Noon- 2 pm ET (2 hours)

    I.   Industry Examples of Poor Tech Writing

    II.  Breakdown and Grading of Attendees’ Writing Samples

    III. Q&A

Who would benefit from this course:

1. Engineers responsible for writing up investigations and reports.

2. Tech writers who must communicate the results of testing in reports, write up papers, produce arguments for or against an issue.

3. Middle-level managers who are attempting to make arguments or show results.

4. Research lab staff who document results and write reports.

5. Technicians who must write up test protocols, non-conformance reports, corrective actions, reports to upper management, etc.

6. Quality people who must document clearly the purpose of investigations and produce final reports that clearly state actions to be performed or the results of testing.

 CEU Information

Amount of CEUs: 

Certificates will be issued that explain hours of training, CEUs to be issued by license authorizing organization.