2026 NHEDA Annual Training Conference & Vendor Expo

April 13 - 16, 2026

Join us for 3 days of education, vendors, networking, awards,

& camaraderie in beautiful Bartlett, NH!

*****Early Bird Registration Discount for NH Dispatchers Expires 2/20/2026*****

Walk-in Registrations will NOT be allowed at the event

All attendees must pre-register online

Agenda

Monday, April 13

9:00 AM - 4:00 PM

Exhibitor Setup

2:00 PM

Event Start

3:00 PM - 6:00 PM

Registration

5:00 PM - 7:00 PM

Welcome Reception

Welcome Reception For All Attendees

Tuesday, April 14

6:00 AM - 8:30 AM

Exhibitor Setup

7:00 AM - 8:30 AM

Registration

7:30 AM - 8:30 AM

Breakfast

8:30 AM - 9:00 AM

Opening Ceremony

9:00 AM - 10:30 AM

Exclusive Vendor Time

9:00 AM - 3:30 PM

Exhibit Hall Open

10:00 AM - 10:30 AM

Morning Break

10:30 AM - 12:15 PM

The Language of Leadership: Shaping Teams Through Inclusive Communication

12:15 PM - 1:15 PM

Lunch

1:30 PM - 2:30 PM

Effective Strategies for Dealing with Workplace Conflict

FirstNet and SWIC updates

STRESS Happens! Brain Games to Reset CNS

2:30 PM - 2:45 PM

Afternoon Break

2:30 PM - 4:00 PM

Exclusive Vendor Time

4:00 PM - 4:30 PM

Vendor Drawings

4:30 PM - 5:00 PM

Vendor Tear Down

5:30 PM - 7:30 PM

Evening Reception

Wednesday, April 15

7:00 AM - 8:15 AM

Breakfast

7:00 AM - 9:00 AM

Registration

8:15 AM - 9:15 AM

Behind the Call: Mental Wellness for 911 Dispatchers

Eversource Municipal HUB Training

Objective Documentation for Trainers

9:15 AM - 10:15 AM

Get To Know The Red Cross

The Power of Peer- Building Peer Support for our First, First Responders

Traumatic Strength: Turning Pain into Power

10:15 AM - 10:30 AM

Morning Break

10:30 AM - 11:30 AM

Addressing the Situation: Mapping and Addresses in Dispatch

Peer Support and Suicide Prevention

Peer to Manager: Navigating Relationships as a Leader

Thriving Beyond the Console: Leadership, Well-being, and Skills for the Future

11:30 AM - 12:30 PM

Lunch

12:30 PM - 1:30 PM

Creating Habits That Will Change Your Life

From Call to Resolution: Telecommunicator's Response to Disturbance Calls

Lights, Cameras, Consequences: Customer Service Liability

Should They Stay or Should They Go? When It’s Time to Cut Ties with a Trainee

1:30 PM - 1:45 PM

Break

1:45 PM - 2:45 PM

Creating a Mental Health Friendly Workplace

Mid-Career Transition

NH Fire Mobilization Plan

We Can't Cut Corners: Peer Support in Resiliency

2:45 PM - 3:00 PM

Afternoon Break

3:00 PM - 4:00 PM

Nervous System Regulation for Emergency Dispatchers: Yoga for First Responders®️ Tools for Stress and PTSD Prevention

Tone Check: Resolving Conflict Behind the Headset

5:00 PM - 6:00 PM

Evening Reception

6:00 PM - 8:00 PM

Dinner / NHEDA Annual Meeting

Thursday, April 16

7:30 AM - 8:30 AM

Registration

8:00 AM - 9:00 AM

Intro to TERT: What we do, who we are and why we do it (sometimes there are cookies)

Tell me More: Gathering the Best Descriptions

The Hidden Cost of Heroism: PTSD and Suicide Prevention for Responders

9:00 AM - 9:30 AM

Brunch / Hotel Checkout

9:30 AM - 11:30 AM

Rooted in Every Season: Unshakeable Through Change

11:30 AM - 12:00 PM

Closing Remarks

2:00 PM

Event End

Speakers

Candice Van Dertholen

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Exhibitors

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