Disclosure Case Review: A Workshop for Providers, Staff, and Leadership

Program Overview: 

* Please note this webinar is eligible for a one-hour CME/CDE/CNE continuing education credit.

Disclosing an unanticipated outcome to a patient/family can be daunting and stressful.  Further, without appropriate training or knowledge, providers and staff may speculate about the causes of an unanticipated outcome, which could negatively affect the situation.  This program explores three case studies and immerses the learner in a disclosure conversation experience.  The program also provides guidance on how to frame the conversation, and it delivers useful strategies essential to successful disclosure outcomes.

Learning Objectives: 

Upon the completion of this course learners will be able to:

• Examine the types of social media platforms and their popularity and proliferation in healthcare
• Describe the potential benefits of social media for organizations, providers, and consumers
• Discuss legal regulations and professional guidelines affecting social media use
• Identify various risks of using social media
• Explore strategies to mitigate risks for social media use