Agenda
Monday, October 6
10:00 AM - 4:00 PM
10:00 AM - 4:00 PM
3:00 PM
3:00 PM
Event Start
3:00 PM - 5:00 PM
3:00 PM - 5:00 PM
Registration
6:30 PM - 9:00 PM
6:30 PM - 9:00 PM
Tuesday, October 7
7:30 AM - 9:00 AM
7:30 AM - 9:00 AM
9:00 AM - 9:15 AM
9:00 AM - 9:15 AM
9:15 AM - 10:15 AM
9:15 AM - 10:15 AM
10:15 AM - 10:30 AM
10:15 AM - 10:30 AM
10:30 AM - 11:30 AM
10:30 AM - 11:30 AM
11:30 AM - 12:15 PM
12:15 PM - 1:10 PM
12:15 PM - 1:10 PM
1:15 PM - 1:25 PM
1:15 PM - 1:25 PM
1:30 PM - 4:30 PM
1:30 PM - 4:30 PM
Wellness Fair
o Nutrition/Meal Prep (Ballroom A)
o Sleep/Mental Wellbeing (Ballroom B)
o Social/Community/Relationships (Ballroom C)
o ALL TOGETHER: The Importance of MOVEMENT (General Session)
4:30 PM - 5:30 PM
4:30 PM - 5:30 PM
Networking Break
5:30 PM - 8:00 PM
5:30 PM - 8:00 PM
Wednesday, October 8
7:00 AM - 7:45 AM
7:00 AM - 7:45 AM
7:30 AM - 8:45 AM
7:30 AM - 8:45 AM
9:00 AM - 10:00 AM
9:00 AM - 10:00 AM
Participants will learn how clear communication, proactive problem-solving, and resident-centered strategies can turn potential disputes into opportunities for collaboration and trust-building.
Attendees will gain practical tips on identifying issues early, documenting findings effectively, and turning inspections into opportunities for preventative maintenance and stronger resident relations.
Participants will explore communication techniques, environmental adaptations, and compassionate service strategies that promote dignity, independence, and a sense of belonging for all residents.
Join HumanGood's David Larance-Patterson for a session that will explore how affordable housing leaders can adapt to shifting landscapes in policy, funding, and resident needs.
Through stories, reflection, and practical tools, participants will learn how to better understand diverse perspectives and foster inclusion that makes every resident and team member feel valued and heard.
10:15 AM - 11:15 AM
10:15 AM - 11:15 AM
Participants will learn how clear communication, proactive problem-solving, and resident-centered strategies can turn potential disputes into opportunities for collaboration and trust-building.
Join LifeSteps for a presentation will explore what exactly “Eviction Prevention” might be from the lens of the Property Manager, Service Provider, and Residents.
Participants will explore communication techniques, environmental adaptations, and compassionate service strategies that promote dignity, independence, and a sense of belonging for all residents.
Through stories, reflection, and practical tools, participants will learn how to better understand diverse perspectives and foster inclusion that makes every resident and team member feel valued and heard.
Attendees will see practical examples of AI tools in action and gain insights on how to use technology to boost efficiency while keeping the human touch at the center of housing services.
Participants will practice de-escalation strategies, strengthen communication skills, and build confidence in addressing challenging interactions in ways that promote respect, trust, and team cohesion.
11:30 AM - 12:30 PM
11:30 AM - 12:30 PM
"Boots on the Ground" is an in-depth panel that pulls back the curtain on how internal teams work together to move affordable housing projects towards long-term success.
Join LifeSteps for a presentation will explore what exactly “Eviction Prevention” might be from the lens of the Property Manager, Service Provider, and Residents.
Attendees will learn how to interpret financial reports, identify red flags, and ask the right questions to support strong fiscal stewardship and long-term stability for residents and staff alike.
Using best practices and HumanGood protocols, participants will learn how to manage leadership roles, operational continuity, communications, and the process for engaging the HumanGood Community Support Center (CSC) for additional guidance and resources.
Attendees will see practical examples of AI tools in action and gain insights on how to use technology to boost efficiency while keeping the human touch at the center of housing services.
Participants will practice de-escalation strategies, strengthen communication skills, and build confidence in addressing challenging interactions in ways that promote respect, trust, and team cohesion.
12:30 PM - 2:15 PM
12:30 PM - 2:15 PM
2:15 PM - 3:15 PM
2:15 PM - 3:15 PM
Networking Break
3:15 PM - 4:00 PM
3:15 PM - 4:00 PM
4:00 PM - 5:15 PM
4:00 PM - 5:15 PM
Thursday, October 9
7:00 AM - 7:45 AM
7:00 AM - 7:45 AM
Wake Up and Move
7:30 AM - 9:00 AM
7:30 AM - 9:00 AM
Breakfast
9:00 AM - 10:00 AM
9:00 AM - 10:00 AM
10:15 AM - 11:45 AM
10:15 AM - 11:45 AM
11:45 AM - 12:00 PM
11:45 AM - 12:00 PM
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
1:00 PM
1:00 PM
Event End
