2026 Louisiana APCO/NENA Symposium
Annual State Symposium where over 400 Emergency Communication Professionals come to network
April 27 - 29, 2026  ·  LIVE! Casino & Hotel


The Louisiana Chapters of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA) are proud to present this annual Symposium where over 400 Emergency Communication Professionals come to network, expand their knowledge in our education sessions, and meet vendors who share and demonstrate their products and services.  Louisiana joins the rest of the nation as we work to implement Next Generation 9-1-1 technology and respond to the ever changing needs of our communities. 

Agenda
8:30 AM - 4:30 PM
8:30 AM - 4:30 PM
Late Registration, Check-In, T-Shirt Pickup
9:00 AM
9:00 AM
9:00 AM - 10:00 AM
11:00 AM - 12:00 PM
11:00 AM - 12:00 PM
Emcee; Tommy Mazzone, Caddo Parish 911 Presentation of the Colors; Bossier City Fire Honor Guard National Anthem; Bossier Sheriff’s Office Awards; Major Jennifer Callaway, Ascension Parish Sheriff's Office
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
4:45 PM - 6:45 PM
4:45 PM - 6:45 PM
Door Prizes to be given away! MUST BE PRESENT TO WIN!
5:30 PM - 6:00 PM
5:30 PM - 6:00 PM
Welcome all new and first time Symposium Attendees. Stop by to network and meet other first time attendees just shortly before dinner is served.
7:00 PM - 11:55 PM
7:00 PM - 11:55 PM
The Eighties Experience Band
8:00 AM - 11:00 AM
8:00 AM - 11:00 AM
8:30 AM - 9:30 AM
8:30 AM - 9:30 AM
(PIAL) - Chief of the St. George Fire Dept (Ret)
Tommy Alderman – TailorBuilt Solutions
9:00 AM - 3:30 PM
9:00 AM - 3:30 PM
Grand Ball Room
12:00 PM - 1:00 PM
12:00 PM - 1:00 PM
Door Prizes to be given away! MUST BE PRESENT TO WIN!
1:00 PM - 2:00 PM
1:00 PM - 2:00 PM
LSP: NCIC Rules & Regulations LA Fusion Center: Suspicious Activity Reporting (LA-SAFE) & the RAVE Alerting
Louisiana TERT is a joint Louisiana APCO and NENA Committee that is in the process of building trained teams that can be used to provide operational support to Communications Centers and their personnel, in the event of a man-made or natural disaster.
2:10 PM - 3:00 PM
2:10 PM - 3:00 PM
Door Prizes to be given away! MUST BE PRESENT TO WIN!
4:10 PM - 5:20 PM
4:10 PM - 5:20 PM
LA APCO / NENA Chapters
5:45 PM - 11:55 PM
5:45 PM - 11:55 PM
Crawfish Boil - TBD - 5:45 - 7:00 Karaoke - PBR Lounge - 7:00-12:00
9:00 AM - 11:00 AM
9:00 AM - 11:00 AM
This session will examine the events of the Allen Outlet Mall active shooter incident on May 6th, 2023, from the perspective of a telecommunicator and supervisor on duty that day.
11:30 AM - 12:30 PM
11:30 AM - 12:30 PM
Grand Door Prizes to be given away! MUST BE PRESENT TO WIN!
5:00 PM
5:00 PM
Speakers
APCO-National President | 911 Director
Livingston Parish Sheriffs Office
Jack started his Public Safety career in 1986 as a firefighter and EMT. He progressed through various roles, becoming Chief of Communications and Dty Director. Now at Livingston Parish Sheriff’s Ofc, he oversees 911 operations and serves on the APCO Board
NENA President-National | Director of Emergency Communications
Monterey County
NENA President | Director of Emergency Communications, Monterey County | Executive Leadership in Policy, Data, and Technology for the Future of 9-1-1
Communications Active Shooting Instructor
Chris Laymon has 13 years in emergency communications, recognized for his leadership during the Allen Outlet Mall shooting. He holds degrees in Fire Science and IT, is pursuing an MPA, and actively volunteers in disaster response efforts.
Partner at TailorBuilt Solutions, LLC
TailorBuilt Solutions, LLC
A graduate of LSU earning a B.A. in English, Tommy has over 35 years experience as a professional communicator, trainer, and relationship builder.
CEO of LevelUp 911 Training | International Trainer | Retired Fire Chief | Marine Veteran | Retired Kentucky State Police Academy Instructor
LevelUp 911 Training
Jason, a seasoned Telecommunications Instructor, retired from the Kentucky State Police Academy as a Law Enforcement Instructor, Jason ensured that all agencies receive top-notch in-service training and certification.
Instructor
On Scene First
On Scene First is a hub for public safety education, training, and support in the areas of technology, leadership, mental health, and tips and tricks.
NENA - Second Vice President
Director Rutherford County ECD/911
Lowery, represents NENA members from the Southeastern Region on the board, has worked in the 9-1-1 industry for twenty-five years and has volunteered at both the county and state level on multiple boards and committees.
LA-NENA President | Deputy Executive Director
Orleans Parish Communication District
Teresa Thompson, Deputy Executive Director of OPCD, has 24 years in public safety communications. She is President of the Louisiana NENA Chapter, State TERT Coordinator, and holds APCO’s RPL and CPE designations.
NENA - South Eastern Drirector
GIS Manager for Kerr Emergency 9-1-1 Network
Nick LaMontia, ENP, GIS Manager for Kerr Emergency 9-1-1 Network, as the association’s Southeastern Region Director.
Investigative Specialist
Louisiana State Police - Fusion Center
A fusion center is a collaborative effort of two or more agencies that provide resources, expertise, and/or information with the goal of maximizing the ability to detect, prevent, investigate, apprehend, and respond to criminal and terrorist activity.
NCIC/LLETS Access Unit
Louisiana State Police - BCII - LCJIS
Bureau of Criminal Identification and Information
VP of Market Management
INdigital
Caleb Branch is the VP of Market Management for INdigital and oversees ESInet deployments, company positioning/marketing, and partner coordination.

Jack Varnado

Jack started his Public Safety career in 1986 as a firefighter and EMT. He progressed through various roles, becoming Chief of Communications and Dty Director. Now at Livingston Parish Sheriff’s Ofc, he oversees 911 operations and serves on the APCO Board

Lee Ann Magoski, ENP

NENA President | Director of Emergency Communications, Monterey County | Executive Leadership in Policy, Data, and Technology for the Future of 9-1-1

Chris Laymon, ENP

Chris Laymon has 13 years in emergency communications, recognized for his leadership during the Allen Outlet Mall shooting. He holds degrees in Fire Science and IT, is pursuing an MPA, and actively volunteers in disaster response efforts.

Tommy Alderman

A graduate of LSU earning a B.A. in English, Tommy has over 35 years experience as a professional communicator, trainer, and relationship builder.

Jason Long

Jason, a seasoned Telecommunications Instructor, retired from the Kentucky State Police Academy as a Law Enforcement Instructor, Jason ensured that all agencies receive top-notch in-service training and certification.

Tracy Eldridge, ENP

On Scene First is a hub for public safety education, training, and support in the areas of technology, leadership, mental health, and tips and tricks.

Cassie Lowery, ENP, CMCP

Lowery, represents NENA members from the Southeastern Region on the board, has worked in the 9-1-1 industry for twenty-five years and has volunteered at both the county and state level on multiple boards and committees.

Teresa D. Thompson, RPL, CPE

Teresa Thompson, Deputy Executive Director of OPCD, has 24 years in public safety communications. She is President of the Louisiana NENA Chapter, State TERT Coordinator, and holds APCO’s RPL and CPE designations.

Nick LaMontia, ENP

Nick LaMontia, ENP, GIS Manager for Kerr Emergency 9-1-1 Network, as the association’s Southeastern Region Director.

Sierra Bridges

A fusion center is a collaborative effort of two or more agencies that provide resources, expertise, and/or information with the goal of maximizing the ability to detect, prevent, investigate, apprehend, and respond to criminal and terrorist activity.

Kim Pierce

Bureau of Criminal Identification and Information

Caleb Branch

Caleb Branch is the VP of Market Management for INdigital and oversees ESInet deployments, company positioning/marketing, and partner coordination.

No records found.

Exhibitors
Driven by a Desire for Excellence
DSi has developed software to suit the mission of dispatch. This includes Law Enforcement, Fire, and EMS all have benefited from tools developed by ADSi.
Your Trusted NG911 Vendors, Advanced ESInet, Call Handling, CAD, and Call Recording
Helping dispatchers focus on emergencies, Aurelian reduces non-emergency workload so telecommunicators can stay focused on what matters most.
Digital Solutions Built to Scale with You At Avexon, we increase productivity and efficiency by bringing business automation and innovation together for a stressless digital transformation.
Ergonomic Home & Office Furniture Products
FirstResponse911 PaaS architecture provides a secure, scalable, resilient, and extensible environment to provide interoperability for public safety agencies.
FirstNet now covers more first responders than any other wireless network. And thanks to you, it’s become the network first responders across the nation depend on most to stay mission ready.
As a full service public safety provider, we have developed advanced applications through research and development, planning, design and successful implementation including fully integrated ANI/ALI service, text-FOR-911, ESiNet and PSAP disaster recovery.
The Louisiana Crisis Hub is free and available 24/7. We are here to help anyone in Louisiana who is having a crisis. You get to decide what a “crisis” means for you. Our friendly specialists can:
Safer communities are built on stronger partnerships
Since 1982, Northland has been one of the most trusted names for voice and video recording solutions. Northland is dedicated to our clients’ mission-critical communication initiatives and putting them in control of their voice and video recording needs.
OTM Cyber Leading the way in Critical Infrastructure Cybersecurity
Connect Your Data to 911 for Faster Emergency Response
Serving Acadiana and the Gulf Coast Region for more than 25 years, Service Communications offers a diverse communications product line to match each client with the right communication solution for their business or lifestyle.
Cloud-Native Critical Event Management and Public Safety Resource Deployment Software for E911 Communications Centers, Law Enforcement, Fire & Emergency Medical Services.
Emergency responders work to protect and save lives—and insurance professionals work to protect and restore them.
Our public safety solutions are designed to simplify your workflow, improve quality assurance, & help keep your information secure.
Furniture Solutions for Your Whole Center We design and manufacture workstations and furniture solutions for the unique demands of 24/7 environments and the health of its people.
Xybix is the leading provider of sit-to-stand ergonomic desks, workstations, and consoles specifically designed for the unique demands of 24/7 mission-critical environments.

Acadian Ambulance

Driven by a Desire for Excellence

ADSI

DSi has developed software to suit the mission of dispatch. This includes Law Enforcement, Fire, and EMS all have benefited from tools developed by ADSi.

AT&T

Your Trusted NG911 Vendors, Advanced ESInet, Call Handling, CAD, and Call Recording

Aurelian

Helping dispatchers focus on emergencies, Aurelian reduces non-emergency workload so telecommunicators can stay focused on what matters most.

Avexon, LLC

Digital Solutions Built to Scale with You At Avexon, we increase productivity and efficiency by bringing business automation and innovation together for a stressless digital transformation.

BodyBilt

Ergonomic Home & Office Furniture Products

DataTech 911

FirstResponse911 PaaS architecture provides a secure, scalable, resilient, and extensible environment to provide interoperability for public safety agencies.

FirstNet Built with AT&T

FirstNet now covers more first responders than any other wireless network. And thanks to you, it’s become the network first responders across the nation depend on most to stay mission ready.

INdigital

As a full service public safety provider, we have developed advanced applications through research and development, planning, design and successful implementation including fully integrated ANI/ALI service, text-FOR-911, ESiNet and PSAP disaster recovery.

Louisiana Crisis Hub

The Louisiana Crisis Hub is free and available 24/7. We are here to help anyone in Louisiana who is having a crisis. You get to decide what a “crisis” means for you. Our friendly specialists can:

Motorola Solutions

Safer communities are built on stronger partnerships

Northland & Companies

Since 1982, Northland has been one of the most trusted names for voice and video recording solutions. Northland is dedicated to our clients’ mission-critical communication initiatives and putting them in control of their voice and video recording needs.

OTM Cyber

OTM Cyber Leading the way in Critical Infrastructure Cybersecurity

RapidSOS

Connect Your Data to 911 for Faster Emergency Response

Service Communications

Serving Acadiana and the Gulf Coast Region for more than 25 years, Service Communications offers a diverse communications product line to match each client with the right communication solution for their business or lifestyle.

TailorBuilt Solutions, LLC

Cloud-Native Critical Event Management and Public Safety Resource Deployment Software for E911 Communications Centers, Law Enforcement, Fire & Emergency Medical Services.

VFIS of Miss/Lou

Emergency responders work to protect and save lives—and insurance professionals work to protect and restore them.

Voice Products

Our public safety solutions are designed to simplify your workflow, improve quality assurance, & help keep your information secure.

Watson Consoles

Furniture Solutions for Your Whole Center We design and manufacture workstations and furniture solutions for the unique demands of 24/7 environments and the health of its people.

Xybix Systems

Xybix is the leading provider of sit-to-stand ergonomic desks, workstations, and consoles specifically designed for the unique demands of 24/7 mission-critical environments.

No records found.

Sponsors
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Event Justification Letter
Event Justification Letter