When and where is the event being held?
The Vertical MRO
Conference will be held at the Irving Convention Center in Irving, TX on
Monday, November 16th through Wednesday, November 18th.
Is parking available at the event venue?
Parking is available at
the Irving Convention Center covered parking decks. Cost is $15.00 per car, per day.
Which airport should I fly in to?
Dallas/Fort Worth
International Airport (DFW) is the closest airport to the Irving Convention
Center (approximately 7 miles). Or you may fly into Dallas Love Field (DAL),
which is approximately 12 miles from the Irving Convention Center.
What are the Exhibit Hall hours?
The exhibit hall will be
open on Monday, November 16th and Wednesday, November 18th
from 8:00am-9:30am; 12:30pm-2:00pm and 4:15pm-6:15pm.
Who should attend this event?
This event is designed specifically for the rotorcraft maintenance industry.
- MRO Managers
- Directors of Maintenance
- Maintenance Technicians (AMEs)
- Purchasing Managers
- Directors of Safety
- Suppliers
- Manufacturers
- Regulators
- Students/Apprentices and Aspiring Maintenance Professionals
Will there be Wi-Fi available?
Yes, complimentary wi-fi will be
available at the Irving Convention Center.
All log-in credentials will be provided in the conference app.
Is the venue wheelchair accessible?
Yes, the Irving Convention Center
is wheelchair accessible. The facility has a wheelchair accessible entrance, parking
lot, restrooms, telephones and drinking fountains. They offer ramp access and sidewalk curb
cut-outs. The center is also ADA
compliant.
Can I get credit for Recurrent Training or IA Renewal by attending this event?
Recurrent training credit and IA Renewal credit will be available at this conference. Your attendance at eligible sessions will be recorded and a Letter of Certification will be provided post-conference that you may submit to your company’s Training Manager or the FAA.
When will I get my Letter of Certification?
Letters of Certification will be emailed to you within two months of the event.
How will I receive my Letter of Certification?
Your Letter of Certification will be emailed to you.
What is the registration cost and what does that include?
Registration to attend this conference is $399.00. This includes access to all education sessions, panel discussions and networking events. Continental breakfast and lunch is also included on Tuesday and Wednesday.
For companies with 10+ attendees, the registration fee drops to $299.00 per person.
Because we went to encourage maintenance students and apprentices to attend, there is no charge for their registration.
After completing the registration, will I receive an email confirmation?
YES- you will receive a registration confirmation email upon completing registration.
What is the cancellation/refund policy for event registration?
If for some reason you need to cancel your registration, please email Madison Reyno at madison.reyno@mhmpub.com by August 7, 2026, to receive a full refund minus a $20.00 processing fee. No refunds will be issued for cancellations received after August 7th.
You may substitute a co-worker if you are unable to attend the conference. Please contact Madison Reyno at madison.reyno@mhmpub.com for assistance.
If I am unable to attend the event, can someone substitute for me?
Yes, if you are unable to attend the event, we can substitute a co-worker. Please contact Madison Reyno at madison.reyno@mhmpub.com for assistance.
What type of payment is accepted for registration?
We accept VISA and Mastercard for credit card purchases.
Will I receive a paid receipt for online registrations?
YES- you will receive a receipt via email after you have completed payment for registration.
How secure are my credit card details?
All transactions are secured and processed through Authorize.net. No billing information is stored on any of our servers or shared with 3rd parties.
I can’t pay by credit card; is there an alternate payment method?
Please contact Madison Reyno at madison.reyno@mhmpub.com for alternative payment methods.
Can I make changes to my attendee registration and/or review my registration information?
Yes - Once you've registered you will receive an email confirmation which includes links to view and modify your registration details, personal info, contact methods and sessions you wish to attend.
Are there group discounts available if we have more than one person who wants to register for an event?
For
companies who have more than ten (10) attendees, the registration cost drops to
$299.00 per person if registered before August 6th.
Is there a student/apprentice rate?
YES…maintenance students and apprentices can register at no charge. If you are a maintenance student or apprentice, please contact Madison Reyno at madison.reyno@mhmpub.com for a code to use when registering.
Can I register on-site?
Capacity at the Irving
Convention Center is limited.
Registration on-site will only be available if the event is not sold
out.
Where do I pick up my conference badge?
Upon entering the Irving
Convention Center, you can take the elevator or escalators up to the 4th
level. Check-In/Registration Desks are
located on the 4th level in the Pre-function Area. The Check-In/Registration area will be open
to pick up your conference badge, along with a bag of goodies as follows:
- Monday November 16th - 1:00pm-5:00pm
- Tuesday November 17th - 8:00am-5:00pm
- Wednesday November 18th - 8:00am-3:00pm
I have special accessibility needs/dietary requirements; can you accommodate me?
YES, we can accommodate most accessibility needs and dietary requirements. Please provide details about your requirements in the specified space in registration. We will reach out to you to discuss and find a way to accommodate.
Are the meals included?
Yes, a continental breakfast is available in the exhibit area on Tuesday
and Wednesday. Lunch will be provided on
Tuesday and Wednesday. Refreshments will
be available at the Opening Reception and in the exhibit hall each afternoon.
What identification or information do I need to bring?
Please bring along your registration confirmation email with QR Code pick up your conference badge/registration bag.
Can I bring my spouse and children to the reception?
All events during the conference are for registered attendees only.
Is there a dress code for the event?
Feel free to dress comfortably for the conference. If you have a shirt with your company’s logo, wear it – we’d love to see all of the companies represented at the conference!
How do I request special meals or let you know about accessibility requirements.
We can accommodate most accessibility needs and dietary requirements. Please provide details about your requirements in the specified space in registration. We will reach out to you to discuss and find a way to accommodate.
Who should I speak to about sponsorship opportunities?
Please contact Madison Reyno at madison.reyno@mhmpub.com if you are interested in becoming a sponsor or exhibitor at this conference.
If I have questions, whom should I call?
If you have any questions please contact Madison Reyno at madison.reyno@mhmpub.com