MAHC Annual Conference
The Cooperative Housing Educational Event of the Year
August 28, 2021 - September 01, 2021  ·  Hilton New Orleans Riverside

The MAHC Annual Conference is the nation’s best gathering of cooperative housing leaders. Our conferences are designed for those whose mission is to strengthen cooperative housing and the people they serve.  MAHC conference provide the many specialized “nuts and bolts” seminars and training workshops.  Participants engage in peer-to-peer educational sessions and learn from national experts on programs and policies to help cooperative housing members. 

Take advantage of educational and networking opportunities and share experiences, challenges, solutions, and successes.  Past conferences have resulted in new and increased collaboration, new approaches, and improved practices across the nation.

The MAHC Annual Conference will feature over 50 outstanding cooperative education classes taught by dedicated industry professionals and co-op members. All areas of co-op operations are addressed in the 2021 schedule of classes. The sessions will cover diverse topics including finance, marketing, new technology,  conflict resolution, legal issues, disaster preparedness and many more. MAHC co-op members will have an opportunity to acquire practical knowledge that they can directly apply to improving the operations of their cooperative.

Agenda
8:00 AM
8:00 AM
8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
Registration for conference - Main Area 1st Floor
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
The Saturday class runs from 8:00 AM—5:00 PM so don’t be late and be prepare for some serious cooperative learning! Don’t worry, there will be breaks!
8:00 AM - 1:00 PM
8:00 AM - 1:00 PM
Sunday is from 8:00 AM—2:00 PM, so don’t be late and be prepare for some serious cooperative learning! Don’t worry, there will be breaks!
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
Registration
1:00 PM - 5:00 PM
1:00 PM - 5:00 PM
The New Board Training class discusses the history and organization of housing cooperatives; as well as the financial, legal, and ethical responsibilities of board members.
5:15 PM - 6:15 PM
5:15 PM - 6:15 PM
Welcome to MAHC Annual Conference! It is important to MAHC that you have the tools and knowledge to begin a strong relationship with the cooperative community and make your first annual conference a success.
6:30 PM - 8:00 PM
6:30 PM - 8:00 PM
You, as organization leaders, have the vision, the knowledge, the wherewithal and the experience to help us pave our way into the future. You are truly our greatest asset today and tomorrow.
9:30 AM - 10:00 AM
9:30 AM - 10:00 AM
Opening Session welcome to conference Honor our home grown Heroes with awards.
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
Venders Take some time to wander the exhibit hall and meet with some new faces. Chances are you’ll walk away with some swag and hopefully some ideas and knowledge that you can bring back to your Cooperative.
10:00 AM - 10:40 PM
10:00 AM - 10:40 PM
10:40 AM - 12:00 PM
10:40 AM - 12:00 PM
This class will provide an overview of U.S. federal housing laws, regulations, and policies, focusing on fair housing affecting housing cooperatives from the coop attorney's perspective.
The only difference is that millennials respond to marketing in different ways than previous generations. This is because of the rise of online shopping, social media, and an overall sense of immediacy. Marketing to young adults shouldn’t be daunting.
Being able to examine a structure for drying or remediation properly access the damage, and develop a plan toward restoration is a process built on trust and integrity when you are faced with distress.
A Treasurer oversee the management of the financial affairs of the organization, often including such basic tasks as selecting a bank, reconciling bank statements, and managing cash flow.
Beginning with whether your Cooperative will benefit from refinancing, defining documents and information needed to present to a lender.
12:00 PM - 2:00 PM
12:00 PM - 2:00 PM
Join us for lunch and for horning the accomplishment of our cooperative members with awards. also to recognize the hard working members who worked to complete the Certified Cooperative Specialist class.
2:00 PM - 3:20 PM
2:00 PM - 3:20 PM
The Secretary of the Cooperative is one of the most important positions on the Board of Directors. This workshop will provide the tools for efficient record keeping of your meeting.
What do you really want new members to know? How do you continue to impress people to live the “Cooperative” way? So, what do you say really can move and impression?
How do you organize and run your Board and Membership Meeting? How is the agenda set? Who gets to preside over the meeting? Can your Board president vote? What if you want to object to a motion being considered?
This class will explore how to develop an effective co-op marketing that involves both the board of directors and the shareholders. We will consider how commissions and committees can be engaged in a marketing program.
This workshop helps you recognize serious issues in operations, property conditions, and management that may negatively impact your cooperative if they are not addressed.
3:20 PM - 3:40 PM
3:20 PM - 3:40 PM
3:40 PM - 5:00 PM
3:40 PM - 5:00 PM
We will go through the process a cooperative needs to follow to refinance or apply for additional financing for capital improvement repairs.
Now that I am Board President, what do I need to do to help the rest of the Board to be the best our board can be for our cooperative.
8:00 AM - 9:00 AM
8:00 AM - 9:00 AM
Being able to meet with a dozen or more vendors in a short period of time is perhaps one of the best opportunities conference events have to offer.
9:00 AM - 10:20 AM
9:00 AM - 10:20 AM
The budget is the basis for setting measurable goals, planning to accomplish those goals, and assessing how well goals have been achieved. Budgeting is not a clerical task. It is an information gathering and monitoring process
Is your cooperative prepared for a disaster? Evacuation? Knowing the risks for disasters in your area can help your property take the steps needed to be prepared. Make sure your cooperative has a plan today with this class on Disaster Preparedness.
This course includes a comprehensive discussion about various legal issues affecting housing cooperatives. Scenarios and case studies are woven into the material to illustrate
If you would like to learn the answer to these questions as well as best practices for handling reasonable accommodations, then this class is for you!. What is reasonable accommodation?
Using the 7 Cooperative Principles Model, this class will remind elected Board of Directors of their promise to make both their COOPERATIVE and their COMMUNITY a COHESIVE entity they would be proud to call HOME.
10:20 AM - 10:40 AM
10:20 AM - 10:40 AM
10:40 AM - 12:00 PM
10:40 AM - 12:00 PM
You can’t manage what you can’t measure. Learn financial benchmarking skills which will help you better understand the operating cost of your cooperative
12:00 PM - 1:30 PM
12:00 PM - 1:30 PM
1:30 PM - 2:50 PM
1:30 PM - 2:50 PM
Hot topics is a two-part workshop that explores all current issues facing housing cooperative Board of Directors and Management must face. This class will include information and discussion regarding: Membership Complaints and Altercations:
This class will explore new and emerging technology for cooperative communities, boards, and staff. Tech time focuses on technology on the cheap. I like to refer to it as, “Life below retail.
The power that the board and staff posses with the use of words and how words play a huge part in how people respond to way we produce this power. The goal here is to have the class changing their view or perspective about words and power.
Learn the key components to effectively marketing your property. This class is designed to be informative, fast paced and highly interactive. Join us for an energetic presentation. You will be so glad you did! Marketing is a mindset!
We will share our knowledge and experience for dealing with the most intense storms Mother Nature has to offer, as well as what to do after experiencing storm damage.
2:50 PM - 3:10 PM
2:50 PM - 3:10 PM
3:10 PM - 4:30 PM
3:10 PM - 4:30 PM
Part 2
9:00 AM - 10:20 AM
9:00 AM - 10:20 AM
Many situations occur that may cause conflict between your Board of Directors, Management and Staff.
Come explore the challenging world of ethics, leadership, and best practices in cooperative housing over-sight today. This session will show you how to skillfully apply ethical standards, leadership skills
Join the legal experts on cooperative housing law from Pentiuk, Couvreur & Kobiljak, P.C. as they discuss current laws and regulations affecting housing cooperatives across the country.
The smoke and odor from cigarettes and marijuana create significant challenges for housing cooperatives.
How well do you know your neighbors? This class will explore ways to identify crisis and possible concerns with your members. We will probe ways to enrich your relationships within your cooperative community.
10:20 AM - 10:40 AM
10:20 AM - 10:40 AM
10:40 AM - 12:00 PM
10:40 AM - 12:00 PM
Part 2
What is the true depiction of leadership? Who in your Cooperative is a leader? Leaders come in all shapes and sizes and more often than not aren't sitting in the front of the class. Please
Part 2
An introduction and exploration of the coverage of an “HO6” policy, which the coop member should be purchasing vs. a renter’s policy.
12:00 PM - 1:30 PM
12:00 PM - 1:30 PM
1:30 PM - 3:00 PM
1:30 PM - 3:00 PM
5:00 PM
5:00 PM
Exhibitors
Floor Plan
CIT's Community Association Banking business is a national leader in association banking services, including certifitications
Meridian Capital Group has become America's most active dealmaker and one of the nation's leading commercial real estate finance, investment sales and retail leasing advisors.
Absolute Services’ staff are all trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). In fact, when driven by its president David Adamczyk, you will not find a more highly trained staff and team.
First Onsite Property Restoration is a full-service emergency response restoration and reconstruction company with a long history of working with property owners
KMC has 48 years of experience managing numerous communities, with a specialized emphasis on Cooperative housing. We started with two cooperative customers and are proud to manage those properties today and many others throughout the Midwest.
Legacy, LLC’s firm belief in customer focus separates us from our competitors. Our reputation is built on strong ethics, service and responsiveness to our clients’ needs.
Resource table
turn in your raffle forms here
Our mission is to support and educate existing and new cooperative housing communities as the best and most economical form of homeownership.
National Cooperative Bank is the only bank in the United States dedicated to delivering nationwide banking products and solutions to housing cooperatives, their members and property management companies.
Cooperatives, like people, are unique. At Pentiuk, Couvreur & Kobiljak, with offices in Michigan and Illinois,
Professional Property Services (PPS) was founded in 1989 as a full service property Management Company to serve non-profit owners. The company began with three primary goals:
Realty & Mortgage Co. has been providing clients in Chicago with the finest property management services available for more than 100 years.
registration desk
Over the years Tailor Made Property Services, Inc., AMO has been the recipient of many awards in recognition of our commitment to quality management and education.
Our one business is protecting yours: helping identify and manage your risk environment with insurance coverage that’s specifically tailored to your needs.
As one of the largest commercial real estate lenders in the United States, Walker & Dunlop has differentiated itself from the competition through its deep industry knowledge,
Tickets

Registration
Early Bird Conference Registration
750.00 USD
Full price
800.00 USD

New Board Member Class
New Board Member Class
200.00 USD
Early Bird Pricing New Board Class
150.00 USD

CCS Certified Cooperative Specialist
CCS Attending Conference
350.00 USD
CCS Attending Conference Early Bird Rate
300.00 USD
CCS Recertifying
300.00 USD
CCS Recertifying Early Bird Rate
250.00 USD
CCS not attending conference
450.00 USD
CCS not attending conference Early Bird Rate
400.00 USD

Extra Award Luncheon Tickets
1 extra Awards luncheon ticket
65.00 USD
2 extra Awards luncheon tickets
130.00 USD
3 Extra Awards luncheon ticket
195.00 USD

Extra Annual Luncheon Tickets
1 extra Annual meeting luncheon ticket
65.00 USD
2 extra Annual meeting luncheon ticket
130.00 USD
3 extra Annual meeting luncheon ticket
195.00 USD

Photos
Speakers
PROPERTY MANAGER LAKE VIEW TOWERS APARTMENTS
Angela Dixon is the on-site property manager at the Lake View Towers Apartments in Chicago, Illinois.
ASSOCIATE ATTORNEY WITH PENTIUK, COUVREUR & KOBILJAK, P.C.
April E. Knoch, associate attorney with Pentiuk, Couvreur & Kobiljak, P.C., having 15 years’ experience representing housing cooperatives, is the supervising attorney for all of the firm's cooperative document review
Barbara J. Jackson’s professional credentials include a doctorate in education from Loyola University Chicago. Dr. Jackson is a professional educator, having taught at every level of the public school system.
MAHC VICE PRESIDENT
Blaine is currently the president of the board of directors for Georgetown Place Cooperative in Taylor, MI and has served on the board for 29 years; board president for 27
MAHC BOARD MEMBER, MAHC VICE PRESIDENT OF ILLINOIS
MAHC Board Member – serving as the MAHC vice president of Illinois, Christine Johnson – Nieves has dedicated her life to the service of others.
PARTNER OF PENTIUK, COUVREUR & KOBILJAK, P.C.
Creighton Gallup is a partner of Pentiuk, Couvreur & Kobiljak, P.C. and has nearly 20 years’ experience representing housing cooperatives and is the supervising attorney for the firm's cooperative landlord/tenant
MAHC BOARD SECRETARY
Cynthia Phillips is known by family and friends as Cyndy. She is experienced and committed to cooperative housing. Cyndy has been a member of Oakdale Residents Cooperative since 1973 (45 years) and served on the Oakdale Board of Directors for 38 years
WALKER & DUNLOP
Based out of Detroit, Michigan, David Wilkins is a Managing Director in the company’s FHA Finance group. Mr. Wilkins brings over 25 years of commercial real estate experience to Walker & Dunlop,
Officially retired from North Kansas City Hospitality. Having lived in Colonial Square Homes for almost 12 years and served on the Board for almost 11 years.
KIRKPATRICK MANAGEMENT COMPANY
Denise has an experienced background of compliance and training and is one of our newest additions to the regional property management team.
Diane Miller has worked in the Cooperative Industry for over 10 years. She is currently the Executive Director of Training and Compliance
PRESIDENT OF PROFESSIONAL PROPERTY SERVICE
Mr. DeMare worked for several years in public accounting and earned his CPA certificate in 1985. Co-founder of Professional Property Services in 1989,
MAYFIELD GREEN COOPERATIVE
For over 35 years, she has inspired and led her community to strive for excellence in all aspects of their lives.
Fred Gibbs is the owner and founder of FKGibbs Company, LLC, a Kansas City based Property Management Company. He has earned the designation of Registered Cooperative Manager (RCM) from the National Association of Housing Cooperatives,
VTC Insurance
Mr. Provo is a richly experienced insurance professional, bringing 13 years in claims management and 36 years as an agent. He specializes in P&C, Construction, Bonds, and Manufacturing with VTC..
KIRKPATRICK MANAGEMENT COMPANY
has been involved with the cooperative movement for 43 years. He lived in a cooperative while growing up and then after a stint in the U.S. Army continued his association with cooperatives by beginning work at Kirkpatrick.
Hugh Jeffers is responsible for originating new business and financing cooperative housing, multifamily and senior housing around the country. Formerly, he was manager of the affordable housing group
Jerome Rayford is the President of Fountain Court Cooperative, the Cooperative gem located in the city of Detroit, MI. He has served his Cooperative for 10 years, providing its leadership for the past 6.
KIRKPATRICK MANAGEMENT COMPANY
Kalisha France has worked in the cooperative Industry for 12 years. Currently Kalisha is an associate regional property manager.
MAHC BOARD MEMBER
LEGACY, LLC
Ms. Harvey is the NAHC facilitator/speaker of “Duties of the Secretary Beyond Minute Taking”, and “Conflict Resolution” sessions, and has completed the Registered Cooperative Manager Course (RCM).
CHIEF OPERATING OFFICER - MARCUS MANAGEMENT, INC.
Kim has vast knowledge in HR, bookkeeping, hands on property management and investment portfolio management. Having started her career over 29 years ago in the Canadian investment and lending industry
KIRKPATRICK MANAGEMENT COMPANY
has worked in property management since 2006 and has worked exclusively with housing cooperatives since 2010.
MAHC BOARD MEMBER
I have served on my board of directors for the last 13 years and the last three as president.
ECONOMIC CONSULTANTS FOR HOUSING OPPORTUNITIES, INC. (ECHO, INC.)
Ms. Brockway has assisted in the development of training courses that are offered to all cooperatives. Ms. Brockway also, serves on the Cooperative Housing International Board of Directors.
MAHC BOARD OF DIRECTORS
She is a graduate of the University of Michigan and she currently holds licenses for life, health, property, and casualty Insurances.
VTC INSURANCE GROUP
He has a B.A. in communications (1991) from Oakland University (Michigan). Mark has specialized in the habitational insurance market (cooperatives, condos, townhouses, apartments, senior housing) since 2008. VTC has supported MAHC for over ten years.
TAILOR MADE PROPERTY SERVICES, INC.
She manages cooperatives, residential and commercial properties in Missouri, Illinois, Michigan and Indiana. She Holds a business administration degree as well as a broker’s license in the states of Illinois, Indiana and Michigan.
TAILOR MADE PROPERTY SERVICES INC.
Her ability to build solid relationships with clients, coworkers and business associates based on honesty, integrity and reliability can be credited for much of her success
MAHC VICE PRESIDENT FOR KANSAS AND MISSOURI
Mike Reading has been vice president for Kansas and Missouri for five years. I have also been on the board at Pinetree Townhouses in Lawrence, Kansas.
PRESIDENT OF THE BOARD GRANDVIEW SQUARE COOPERATIVE
Monte Huston is currently the president of the board at Grandview Square Cooperative and has served on the board for the past 12 years. He h
PRESIDENT OF BRISTOL CAPITAL GROUP
Mr. Meyer's business background includes real estate brokerage, management and mortgage banking for some-40 years.
MARCUS MANAGEMENT, INC.
specializing in full service cooperative housing management of 37 housing communities including 18 cooperative housing communities, in both Michigan and Illinois, and 19 condominium communities, encompassing over 6,800 units.
MANAGING PARTNER OF PENTIUK, COUVREUR & KOBILJAK, P.C.
over 30 years’ experience representing housing cooperatives. Mr. Pentiuk represents dozens of housing cooperatives throughout the Midwest states and provides legal consulting for many more throughout the United States.
CUMBERLAND GREEN COOPERATIVE
KIRKPATRICK MANAGEMENT COMPANY
Sean Garland has worked in the cooperative industry for 10+ years. He is currently an associate regional manager
KIRKPATRICK MANAGEMENT COMPANY, INC.
Valerie Hall, the vice president of Kirkpatrick Management Company, Inc., has been involved with cooperative housing management for 18 years.
Sponsors
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Additional Classes 

Certified Cooperative Specialist (CCS)

MAHC is the only organization to provide Certified Cooperative Specialist (CCS) training for board members. The Cooperative Education Workbook is continuously updated. The workbook, training and testing materials, and professional instructors create an exciting, dynamic, and pertinent cooperative educational experience.

This course is designed for managers and assistant managers of Cooperative Housing.  Topics covered include fair housing, ethics, legal structure of cooperatives, policy making, decision making, financial integrity-ty, and battling renter mentality in today’s cooperatives.  Our goal in the development of our educational program has been to bring learning opportunities to our membership which would prove to be meaningful and practical experiences.