2021 Access Services Conference
2021 Access Services Conference
November 17 - 18, 2021  ·  Loudermilk Conference Center

The Access Services Conference is an opportunity for individuals working in all areas of Access Services in libraries to gather information and communicate with other professionals about Circulation, Reserves, Interlibrary Loan, Student Worker Management, Security, Stacks Maintenance, and other topics of interest.


The 2021 Conference will be a hybrid event with opportunities to attend in person and virtually. 


We will have a Welcome and Keynote presentation on Wednesday morning, followed by 2 full days of programming. A reception will be held on Wednesday evening along with breakfast, lunches, and breaks being served on Wednesday and Thursday, all included with the registration.


Virtual attendees will have access to all sessions and will have opportunities to engage with speakers and other attendees.


Hotel arrangements are still in progress. You can mention Access Services in Libraries if you would like to reserve a room.

Agenda (Coming Soon)
8:00 AM
8:00 AM
9:30 AM - 10:45 AM
9:30 AM - 10:45 AM
5:00 PM
5:00 PM
Presenters
co-presenter with Tucker Taylor
Hofstra University
Access & Public Services, Interim Department Head
Auraria Library
Re-professionalizing Circulation Services: Moving Academic Access Services in a New Direction
co-presenter with Denise O'Shea
co-presenter with Elena Carrillo
University of Illinois Chicago
co-presenter with Emily Earnest
University of Nevada Las Vegas
co-presenter with Erin Kovalsky
SUNY Oswego
co-presenter with George Tiong
UC San Diego Library
co-presenter with Jean Thoulag
University of Hawaii at Manoa
co-presenter with Kaestrel Ward
University of Florida Smathers Libraries
co-presenter with Kim Copenhaver
Emory University
co-presenter with Kim Copenhaver
Emory University
co-presenter with Kim Copenhaver
Emory University
co-presenter with Lacey Rogers
University of Nebraska- Omaha
co-presenter with Lindsay Gypin
University of Denver
co-presenter with Pilar Baskett
University of North Texas
co-presenter with Pilar Baskett
University of North Texas
co-presenter with Sally Bryant
Pepperdine University
co-presenter with Susan Garrison
Rice University
co-presenter with Susan Garrison
Rice University
co-presenter with Trinidad Linares
Bowling Green State University
co-presenter with Verne Neff
Penn State University
co-presnter with Marlee Givens
Emory University
co-presnter with Marlee Givens
Georgia Tech
Visiting Evening Access Librarian
University of San Diego
Meeting Students Where They Are: Social Media as Service Point and Remote Work Opportunity
Head of Access Services & Systems
Montclair State University
Access Services: scholarship, tenure, promotion, and beyond
Clinical Assistant Professor, Head Librarian of Access Services
University of Illinois Chicago
Incorporating Student Perspective for Inclusive Pandemic Planning
Customer Service Experience
UC San Diego Library
Lights, Camera, Action!: Library Video Tutorials for the Pandemic Era and Beyond
Professor / Head of Access & Interlibrary Services and Scholarly Communications Librarian
Sam Houston State University
Service Above All: A Service-Oriented Staff Development Initiative
Access Services Librarian
SUNY Oswego
Too boring; didn't read: reimagining patron communication
Access and Lending Services Librarian
Roanoke College
Bringing the Monkey Bars to the Library: Moving More and Sitting Less During Your Workday
Head of Access Services
Southern Methodist University
From Emergency to Essential: Going from a COVID-19 service to a permanent service
Safety Operations Supervisor
University of Nevada Las Vegas
Creating Safe Spaces to Support Student Success: Outcomes of Students-Only Library Hours Pilot Program
Associate Dean for Research & User Services
The University of Alabama
Reflections on Deflections: Investigating Causes for Low ILL Fill Rates and Developing Potential Remedies
Librarian II, Access Services
North Shore Community College
Creating a new consortium: an Access Services perspective
Head of Access and Collection Services
Goodson Law Library, Duke Law
Virtual Circulation Desk Assistance: Pros, Cons, and Lessons Learned
Library Services Associate
University of North Texas
Fostering student employee engagement: Creating a sense of ownership through task sharing initiatives
Library Assistant 3
University of Florida Smathers Libraries
"Unlocking the Stacks: Tooling Excel for Collaborative Inventories"
Help & Information Desk Coordinator
Northeastern University
And Your Name Is... What?; Addressing and Eliminating Name-Based Microaggressions in a Library Environment
Chair, Access Services Department
University of Hawaii at Manoa
Down the Path to a Controlled Digital Lending Program
Access Services Librarian
University of Nebraska- Omaha
When Tragedy Calls: Best Practices for Training Staff on Handling Trauma Calls
Access Services Librarian
Siena College
Using Controlled Digital Lending for Reserves
Head of Collections Access
Kettering University
That Escalated Quickly: From Circulation to Collections Access in Three Years
User Services Coordinator
California State University, Dominguez Hills
Suddenly Online: Writing, Implementing, and Revising an Emergency Plan for Access Services
Access Services Manager
University of Denver
Building a Shared Vision
Director, Access Services
Emory University
Seeing spaces differently: library space assessment through a DEI lens.
Associate Dean of the Library / Access Services Librarian
Texas Christian University
Flexible Work Scheduling: Can Access Services Staff Continue to Work From Home?
Editor, Journal of Copyright in Education and Librarian (retired, Circulation Librarian University of South Carolina)
Access Services Copyright Superpowers
Head, Library Services
McMaster University
The Next Generation of Access Services
Director of Libraries and Public Services Librarian
Alfred University
Using Your Library Student Worker Program to Mentor for Job-Readiness
Manager Collection Maintenance and Annex
Penn State University
Don’t have room or the budget for a High Bay Storage System, we have a solution with lessons learned
Library Associate
Bowling Green State University
We Had the Accommodations All Along: Using Pre-COVID and COVID Lessons to Advocate for Student Employees
Director of Access Services
UNC Charlotte
Using Project Management Tools and Methodologies to Manage Change in Access Services
Librarian for Modern Languages and Librarian Learning Consultant
Georgia Tech
The Library as a Learning Organization: Adapting for Continuous Improvement through Training and Development
Access Services Manager/Education Librarian
Rice University
No Holds Barred: How We’ve Learned to Love Open Holds
Head of Access Services
Pepperdine University
Why Isn't This Available Streaming?
Service Desk Assistant Manager
University of North Texas
Shifting into Teams: the transition to using Microsoft Teams and Shifts for managing student employees
Circulation & Interlibrary Loan Librarian
East Carolina University
Purchasing on Demand through ILL: A 15 year Retrospective
Registration Options

In-person Registration Options
Early Registration (July 19 - August 20)
300.00 USD
Regular Registration (August 20 - October 1)
325.00 USD

Virtual Registration Options
Virtual Registration for 1 Attendee
200.00 USD
Virtual Registration for groups of 3-25 attendees
500.00 USD
Virtual Registration for groups over 25 attendees
1,000.00 USD

Special Attendees
Sponsor Attendee
0.00 USD
Special Guest
0.00 USD

Presenter Registration Options
Early Registration (July 19 - August 20)
275.00 USD
Regular Registration (August 20 - October 1)
300.00 USD

Committee Registration Options
Early Registration (July 19 - August 20)
250.00 USD
Regular Registration (August 20 - October 1)
275.00 USD

Onsite registration will not be available.


COVID-19 Safety Information:

We are committed to the safety and well-being of our attendees. We are actively monitoring the recommended guidelines set forth by the CDC for hosting a safe event and we will follow their recommendations throughout the planning process.  Information on Georgia COVID-19 case rates and vaccination rates can be found here: https://dph.georgia.gov/covid-19-daily-status-report