Fuel Medical Symposium 2023
June 8 - 11, 2023

We are excited to announce the return of the Fuel Symposium!

For the first time since 2019, we will be gathering together for three days of learning, networking and fun with your peers from around the country. Join us in San Diego, CA, home of beautiful scenery, great weather and plentiful activities.

The highlight of every symposium are the learning opportunities. Courses will feature Fuel speakers as well as other industry experts to ensure you are receiving the best, most up-to-date information possible. In addition, we will have many of our vendor partners in attendance, so you can ask questions and learn from them in the Vendor Marketplace.

Agenda
12:00 PM - 6:00 PM
12:00 PM - 6:00 PM
4:00 PM
4:00 PM
6:00 PM - 9:00 PM
6:00 PM - 9:00 PM
7:00 AM - 8:00 AM
7:00 AM - 8:00 AM
8:00 AM - 9:00 AM
8:00 AM - 9:00 AM
11:30 AM - 1:00 PM
11:30 AM - 1:00 PM
12:00 PM - 1:00 PM
1:00 PM - 2:00 PM
3:30 PM - 4:30 PM
4:30 PM - 5:30 PM
4:30 PM - 5:30 PM
6:00 PM - 9:00 PM
6:00 PM - 9:00 PM
7:30 AM - 8:30 AM
7:30 AM - 8:30 AM
8:30 AM - 9:30 AM
9:45 AM - 10:45 AM
12:00 PM - 1:30 PM
1:30 PM - 5:30 PM
1:30 PM - 5:30 PM
5:30 PM - 7:30 PM
11:00 AM
11:00 AM
Speakers
Senior Digital Marketing Manager
Fuel Medical Group
Kathleen loves translating data into opportunities. She joined Fuel Medical in 2015 and serves as Senior Digital Marketing Manager, helping practices grow their patient base and improve patient loyalty through a customized mix of digital solutions.
CEO & Founder
QM2 Solutions
QM2 provides technology and consulting solutions to enhance patient engagement. QM2 a leader in ENT and Audiology in implementing and improving Patient Experience, Reputation Management, and Virtual Patient Care programs.
Regional Director
Fuel Medical Group
Jesse has 15 years of experience in the hearing industry. He has worked at Fuel Medical since its inception. He is currently the regional director for the west region.
Owner/Co-Founder
Healthcare Compliance Pros
Eric is a nationally recognized speaker and author on compliance topics and practice management.
Marketing Director
Fuel Medical Group
A lover of science fiction, dark chocolate, and a good marketing tagline, Becca has been with Fuel Medical Group since 2018 and currently serves as the Marketing Director for the NE region.
Director of Audiology
Fuel Medical Group
When it comes to audiology, Rose has done it all. She’s worked in large hospital, VA hospitals, owned private practice audiology offices, and directed consulting groups. Dr. DuLude supports providers nationwide for success in today’s shifting landscape.
Chief Financial Officer, Owner
Healthcare Revenue Group
Kathy Dunn has over 20 years of experience in the hearing and audiology space implementing smart processes to achieve high levels of financial and billing performance. She has a passion for helping organizations grow and be successful.
Director of Professional Development
Fuel Medical Group
From strategic planning to staff engagement training, Jim Fedio uses his expertise in Sales Operations, Sales Development, and Change management leadership to challenge the status quo to create aligned and highly engaged teams.
Regional Director
Fuel Medical Group
Director of Human Resources
Fuel Medical Group
From Air Force to ENT & Audiology, the common theme in Sarah's career is the desire to work with great people to make things work well. It's a pleasure to work with our Members and the staff at Fuel to help improve hearing healthcare in our communities.
Marketing Director
Fuel Medical Group
Theo Marais is a marketing director at Fuel Medical. He has 15 years of sales and marketing experience, and over seven years in the ENT and Audiology industry as an employee at Fuel Medical.
Audiology University Advisor
Fuel Medical Group
Dr. Nielsen, Fuel’s University Advisor, has been Director of the Audiology Clinic at Northwestern University, Professor and Chair of the Speech and Hearing Department at Washington University Saint Louis, and led hearing research institutes.
Director of Digital Strategies
Fuel Medical Group
Kelly is an accomplished digital marketing expert in the healthcare space with nearly 20 years of experience. Leading a team of multidisciplinary professionals, he delivers outstanding results blending best practices with the unique needs of each client.
Founder & Co-Owner
Fuel Medical Group
Owner and Founder
North Shore Audio-Vestibular Lab
Paul has practiced audiology for more than 40 years, is active at both on the national and state levels and is a past president of the American Academy of Audiology. Dr. Pessis is an Audiology representative to the American Medical Association (AMA).
Director of Strategic Initiatives
Fuel Medical Group
Dan Quall is an audiologist with 43 years of business and professional experience. Following 18 years as a business owner he moved to the corporate management roles with Amplifon and Starkey. He joined Fuel in 2015 to help develop strategic partnerships.
Head of Audiology
Oticon
Strategic Taskforce Officer
Fuel Medical Group
William is an operations leader with 23 years of experience coaching clients to develop and execute winning strategies. He currently leads Fuel’s cross-functional efforts to develop and expand members services and enhance team collaboration.
CEO
Medical Risk Institute
Marketing Director
Fuel Medical Group
Robin began her career as a TV news producer and has nearly 30 years of experience in copywriting, marketing and promotion. She has been with Fuel since 2015 and is currently a Marketing Director in the Central and South regions.
Director, Global Audiology External Relations
GN Group
Individuals with hearing loss often state a primary goal: to hear better in noise. For this reason, I am passionate about studying and analyzing the technological and clinical advancements that contribute to better outcomes for hearing in noise!
Audiologist
North Shore Audio-Vestibular Lab
Regional Manager
Fuel Medical Group
Jeremy has been in sales and business development in many industries. No matter what role or industry he's worked in, the theme to Jeremy's career has always been helping others accomplish their goals.
President, Owner
Healthcare Revenue Group
Scott's passion is helping practices grow their revenue and profitability with background in marketing, billing/reimbursement optimization, improved financial measurement tools, compensation strategies, acquisitions, and financing.
Practice Owner
Precision Hearing

Kathleen Anders

Kathleen loves translating data into opportunities. She joined Fuel Medical in 2015 and serves as Senior Digital Marketing Manager, helping practices grow their patient base and improve patient loyalty through a customized mix of digital solutions.

James Benson

QM2 provides technology and consulting solutions to enhance patient engagement. QM2 a leader in ENT and Audiology in implementing and improving Patient Experience, Reputation Management, and Virtual Patient Care programs.

Jesse Boyer

Jesse has 15 years of experience in the hearing industry. He has worked at Fuel Medical since its inception. He is currently the regional director for the west region.

Eric Christensen

Eric is a nationally recognized speaker and author on compliance topics and practice management.

Becca DeWhitt, MBA, COPM-C

A lover of science fiction, dark chocolate, and a good marketing tagline, Becca has been with Fuel Medical Group since 2018 and currently serves as the Marketing Director for the NE region.

Rose DuLude, PhD, CCC-A, FAAA

When it comes to audiology, Rose has done it all. She’s worked in large hospital, VA hospitals, owned private practice audiology offices, and directed consulting groups. Dr. DuLude supports providers nationwide for success in today’s shifting landscape.

Kathy Dunn

Kathy Dunn has over 20 years of experience in the hearing and audiology space implementing smart processes to achieve high levels of financial and billing performance. She has a passion for helping organizations grow and be successful.

Jim Fedio

From strategic planning to staff engagement training, Jim Fedio uses his expertise in Sales Operations, Sales Development, and Change management leadership to challenge the status quo to create aligned and highly engaged teams.

Sarah Laughlin, COPM-C, SPHR

From Air Force to ENT & Audiology, the common theme in Sarah's career is the desire to work with great people to make things work well. It's a pleasure to work with our Members and the staff at Fuel to help improve hearing healthcare in our communities.

Theo Marais

Theo Marais is a marketing director at Fuel Medical. He has 15 years of sales and marketing experience, and over seven years in the ENT and Audiology industry as an employee at Fuel Medical.

Don Nielsen, PhD

Dr. Nielsen, Fuel’s University Advisor, has been Director of the Audiology Clinic at Northwestern University, Professor and Chair of the Speech and Hearing Department at Washington University Saint Louis, and led hearing research institutes.

Kelly O'Keefe

Kelly is an accomplished digital marketing expert in the healthcare space with nearly 20 years of experience. Leading a team of multidisciplinary professionals, he delivers outstanding results blending best practices with the unique needs of each client.

Paul Pessis, AuD

Paul has practiced audiology for more than 40 years, is active at both on the national and state levels and is a past president of the American Academy of Audiology. Dr. Pessis is an Audiology representative to the American Medical Association (AMA).

Dan Quall, MS, CCC-A

Dan Quall is an audiologist with 43 years of business and professional experience. Following 18 years as a business owner he moved to the corporate management roles with Amplifon and Starkey. He joined Fuel in 2015 to help develop strategic partnerships.

William Ranes, COPM-C

William is an operations leader with 23 years of experience coaching clients to develop and execute winning strategies. He currently leads Fuel’s cross-functional efforts to develop and expand members services and enhance team collaboration.

Robin Sanz

Robin began her career as a TV news producer and has nearly 30 years of experience in copywriting, marketing and promotion. She has been with Fuel since 2015 and is currently a Marketing Director in the Central and South regions.

Tammara Stender, AuD

Individuals with hearing loss often state a primary goal: to hear better in noise. For this reason, I am passionate about studying and analyzing the technological and clinical advancements that contribute to better outcomes for hearing in noise!

Jeremy Weaver

Jeremy has been in sales and business development in many industries. No matter what role or industry he's worked in, the theme to Jeremy's career has always been helping others accomplish their goals.

Scott Weidemeyer

Scott's passion is helping practices grow their revenue and profitability with background in marketing, billing/reimbursement optimization, improved financial measurement tools, compensation strategies, acquisitions, and financing.

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FAQs

Know Before You Go
The 2023 Fuel Symposium is just around the corner in San Diego, California. To assist you in planning, we have provided some helpful information to make your arrival as easy as possible. 

How do I get to the Omni from the San Diego airport?

As many travelers will be arriving at various times, to provide the quickest ride (no waiting on shuttles), Fuel will be providing free Uber rides to and from the San Diego airport on your arrival and departure dates. When scheduling your pick-up, use promo code: Fuel2023SD and select SAN (San Diego airport) as your pick-up location and Omni as your destination; the app will specify which location for pick-up (there are two at the airport). Follow the transportation (Uber/Rideshare) signs to the designated pick-up location. 

If you have any questions regarding using Uber, please contact Kate O'Bryant by phone at 503.680.4180 or by email at kobryant@fuelmedical.com. 

If you choose to rent a car, valet at the Omni is $58 per night. 

Where do I check in for the Symposium? 

Thursday, June 8 

The registration area will be located on the 4th floor outside the Grand Ballroom. You can access the 4th floor via the elevator or directly via the escalator from the lobby. Look for the directional signs and smiling Fuel employees. You may register before or after checking into your room. Event registration will open at noon and be open until 7 p.m. 

Friday, June 9

Check-in will again be available in the hallway outside the Grand Ballroom on the 4th floor of the hotel, where the general session will take place. Registration will be available beginning at 7 a.m. 

Where will I get information about the Symposium? 

Upon registration, you will receive a welcome bag with the schedule and other event information. You can also visit www.fuelsymposium.com for event information, course schedule, detailed course descriptions and an event space map. 

How should I dress for the Symposium? What about the evening events?

Business casual to smart casual is perfectly appropriate during the day. Nice shorts—go for it! Remember, meeting spaces tend to be a bit cool, so layers are advisable. The evening events all have an outdoor component, as we are in beautiful San Diego, so be prepared with a light to medium jacket. Friday's event is a walk-on "board" and on a historic "deck," so we do NOT recommend that attendees wear high-heeled shoes. 

What will the weather be like? 

Currently, the forecast for the symposium dates shows sun and temperatures in the mid-70s during the day. Lows are projected to be in the mid-to-low 60s in the evenings. We suggest that you check the weather shortly before your departure for up-to-date information. Light-to-medium jackets are recommended. 

How do I receive my CEUs? 

When you registered, we gathered your CEU information. In order to receive your CEUs, you MUST scan into each class you attend. This year, we will be using digital check-in with a QR code located on your name badge. If you need any assistance with this, each classroom has attendants who can help. 

Our CEU coordinator will verify and submit all documentation to the appropriate organization post-symposium. Please look for a follow-up email after our Symposium for CEU confirmation. 

How many CEUs will I receive?

We are working with AAA and ASHA on this. Each organization awards .1 CEU per approved education hour. We are expecting the final number to be between .6 and .8. 

What if I need assistance while I am at the Symposium? 

Fuel staff will be available to assist you throughout the event. During symposium class hours, feel free to speak with any Fuel staff member or visit our on-site headquarters at the registration desk outside the Grand Ballroom. Outside of class hours, please call Kate O'Bryant at 503.680.4180 or Stuart Lyon at 360.991.2112 for assistance. 

How do I get back to the airport? 

Uber transportation will again be provided for departure on Sunday. Simply use promo code: Fuel2023SD when scheduling your pick-up at the Omni. In the Uber app, you can specify your departure airlines, and your driver will drop you off at your preferred airline departing terminal.

Sponsors
LOCATION
Omni San Diego Hotel,
Map
Location: Omni San Diego Hotel,